Frequently asked questions

We provide a wide range of services, including: General doctor consultations Home visits (doctor & nurse) Blood draws and lab services Wound care and dressings Catheter changes IV fluids and pain management Chronic disease care (diabetes, hypertension, asthma) Telemedicine consultations Specialized care Health screening Our sevices are provided in-office, at-home, and on-the-go (your office, gym, school etc.- service type specific).

Yes, Caballero Medical Center accepts most major insurance plans. We also accept Medical Plans like FirstCare. Please contact us directly to verify if your plan is accepted.

We are open 7 days a week from 8am-midnight to accommodate your schedule.

Yes, new patients can complete their registration forms online through our secure patient portal, making the check-in process quicker.

Appointments are recommended, but we also accept walk-ins .

Yes. We provide doctor and nurse home visits for patients who prefer or require care in the comfort of their home.

Yes. You can speak with a medical professional remotely through our secure telemedicine services.

We serve: Adults and elderly patients Individuals with chronic conditions Patients needing routine or urgent care Families seeking consistent healthcare support The general public

We handle urgent medical needs, but for life-threatening emergencies, we recommend going directly to the nearest hospital.

We accept various payment methods. Please contact us directly for the most up-to-date options. Our current options are: Cash Bank cards Online payments Bank transfers Healthcards

H.O.P.E. (Health Outreach, Prevention & Education) is our community outreach program that provides essential healthcare services to underserved and vulnerable populations.

CareConnect is a subscription-based service that allows family members abroad to ensure their loved ones in Jamaica receive consistent, high-quality care at home.

You can: Call us directly Book through our website Request a home visit or telemedicine consultation online

Yes. You can arrange care for a family member or loved one, including through our CareConnect service.

You can reach us by phone, email, or through our website. Our team is ready to assist you.

We focus on: Patient-centered care Accessibility (home visits + telemedicine) Consistency and reliability Community impact Our goal is simple: quality care, closer to you.

We’re here to help. 🔴 CONTACT US TODAY ⚪ BOOK AN APPOINTMENT