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Privacy Policy

Caballero Medical Center Ltd. (CMC)
Effective Date: January 1, 2025

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Caballero Medical Center Ltd. (CMC) is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (www.caballeromedical.com). By accessing our website, you consent to the data practices described in this policy.

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1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details (email, phone number), billing address, and other relevant details required for appointment scheduling and CareConnect services.

  • Payment Information: Credit/debit card details and other billing information necessary to process payments for services, CareConnect packages, and donations.

  • Medical Information: Health-related details voluntarily provided by users when booking appointments or requesting specific medical services.

  • Technical Data: IP addresses, browser type, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

  • Schedule and manage medical appointments and home visits.

  • Process payments and manage billing.

  • Administer the CareConnect program and facilitate medical care for beneficiaries.

  • Respond to inquiries and provide customer support.

  • Improve website functionality and enhance user experience.

  • Ensure the security of our website and prevent fraud.

  • Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Medical Professionals: Doctors, nurses, and healthcare providers involved in your care.

  • Payment Processors: Secure third-party payment providers to process transactions.

  • Regulatory Authorities: If required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to protect your information, no online transmission is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track website traffic, and improve services. Users can adjust their browser settings to refuse cookies, but some website features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

  • Restrict or object to data processing.

8. Third-Party Links

Our website may contain links to third-party websites. CMC is not responsible for the privacy practices of external sites and encourages users to review their policies.

9. Updates to This Privacy Policy

CMC may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our website constitutes acceptance of any revisions.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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